The LGBTI harassment protocol is an easy and useful way to comply with the legal obligation for all companies with more than 50 employees to have a protocol for the prevention of harassment of LGBTI individuals, as required by the Trans and LGBTI Law.
Likewise, the protocol is an agile means of preventing and acting in cases of moral and/or sexual harassment.
It can also serve as an operational measure when implementing an equality plan. For more information on the Equality Plan, click on this link.
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What does the legislation say about the LGBTI Protocol?
Royal Decree 1026/2024 establishes obligations with regard to:
To whom the LGBTI Protocol applies:
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To all those companies that have more than fifty employees on their staff, mandatorily.
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The negotiation of the planned measures will be voluntary for companies with fifty or fewer employees.
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The planned measures of the user company shall be applicable to temporary agency workers.
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The action protocol against harassment and violence towards LGTBI individuals shall apply to third parties working in the company, regardless of the legal relationship between them and the company, as long as they carry out their activity within the organizational scope of the company. It shall also apply to job applicants, agency staff, suppliers, clients and visitors, among others.
The number of employees shall be the total workforce of the company (regardless of the number of workplaces / type of employment contract).
It will be mandatory for Collective Bargaining Agreements (Convenios Colectivos) to negotiate the LGBTI harassment protocol.
How should I negotiate the LGBTI protocol?
From 09/01/2025 it is mandatory for the affected companies (those with more than 50 employees) to convene a negotiating board (mesa negociadora).
The parties referred to in Article 87 of the Workers' Statute shall be entitled to negotiate:
- the works council (el comité de empresa),
- the personnel representatives (los delegados de personal), if there are any,
- or the trade union sections (las secciones sindicales), if there are any, which together make up the majority of the members of the council.
If they do not exist, we proceed in the same way as in the case of Equality Plans:
- A negotiating committee will be created, made up, on the one hand, of representatives of the company and, on the other hand, of representatives of the workers, which in turn will be made up of the most representative trade unions and the trade unions that are representative in the sector to which the company belongs. The negotiating committee will have a maximum of six members for each of the parties and the union representation will be formed in proportion to the representativeness of each organization in the sector.
- Without prejudice to the foregoing, the labour section of this negotiating committee shall be validly composed of the trade union organisation or organisations that respond to the company's formal notification within ten working days, which may be extended by another ten working days if no response is received within the first period. If no response is received within this new period, the company may proceed unilaterally to determine the planned measures in accordance with the contents of the Royal Decree.
- If there are workplaces with legal employee representation and workplaces without it, the labour section of the special negotiating body shall be made up, on the one hand, of the legal representatives of the employees of the workplaces that have it and, on the other hand, of members of the labour section, constituted in accordance with the previous paragraphs of this section, representing the employees of the workplaces that do not have it. In this case, the negotiating committee shall be made up of a maximum of thirteen members for each of the parties; the labour party and the employer party.
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How should I reach an agreement on the LGBTI protocol?
The LGBTI agreement will be structured with, at least, the following components:
- Determination of the negotiating parties.
- Personal, territorial and temporal scope of application.
- Procedure for resolving possible discrepancies that may arise in the application and interpretation of the agreed planned measures.
- A protocol against harassment and violence in which preventive practices and mechanisms for detecting and acting against harassment and violence are identified.
Minimum content of the LGBTI agreement:
- Equal treatment and non-discrimination clauses: equal treatment and non-discrimination clauses that contribute to creating a context which favours diversity and progress in the eradication of discrimination against LGTBI individuals, with express reference made not only to sexual orientation and identity but also to gender expression and sexual characteristics.
- especially through the adequate training of the people who participate in the selection processes.
- Establishing clear and specific criteria to guarantee an adequate selection and hiring process that prioritises the training or suitability of the person for the job, regardless of their sexual orientation and identity or gender expression, with special attention to trans people as a particularly vulnerable group.Access to employment: Measures to eradicate stereotypes as regards access to employment for LGBTI individuals:
- Classification and professional promotion: In a way that does not entail direct or indirect discrimination for LGBTI individuals, based on objective factors (including those of qualification and ability), guaranteeing the development of their professional careers under equal conditions.
- Criteria for classification,
- Criteria for horizontal promotion (promoción profesional),
- Criteria for vertical promotion (ascenso).
- Training, awareness and language:
- Measures will be promoted to ensure the use of diversity-friendly language.
- In their training plans, companies will include specific modules on the rights of LGBTI individuals in the workplace, with special emphasis on equal treatment and opportunities and non-discrimination. The training shall be aimed at the entire workforce, including middle management, management positions and workers with responsibility for personnel and human resources management. The minimum aspects to be covered are:
- General knowledge and dissemination of the set of planned LGBTI measures included in the collective bargaining agreement(s) applicable in the company or the company agreements, if applicable, as well as their scope and content.
- Knowledge of the definitions of and basic concepts regarding sexual, familial and gender diversity contained in Law 4/2023, of 28 February, for the real and effective equality of trans people and for the guarantee of the rights of LGBTI individuals (Ley 4/2023, de 28 de febrero, para la igualdad real y efectiva de las personas trans y para la garantía de los derechos de las personas LGTBI).
- Knowledge and dissemination of the protocol for accompanying transgender people in employment, if such a protocol is in place.
- Knowledge and dissemination of the protocol for the prevention, detection and action against discriminatory harassment or violence based on sexual orientation and identity, gender expression and sexual characteristics.
- Diverse, safe and inclusive work environments: The heterogeneity of workforces will be promoted in order to achieve diverse, inclusive and safe work environments. To this end, protection against LGBTI-phobic behaviour will be ensured, especially through protocols against harassment and violence at work.
- Leave and employee benefits:
- They should address the reality of diverse families, LGTBI spouses and civil partners, guaranteeing access to leave, employee benefits and rights free of discrimination on grounds of sexual orientation, sexual identity or gender expression.
- All workers shall be guaranteed the equal enjoyment of any leave established in collective contracts or collective bargaining agreements for the purpose of attending medical appointments or legal procedures, with special consideration for transgender individuals.
- Disciplinary regime: Offences and penalties for behaviour that infringes on the sexual freedom, orientation and identity or gender expression of workers shall be included, where appropriate, in the disciplinary regime regulated in collective bargaining agreements.
Template LGBTI agreement:
Click here to download a template:
LGBTI non-discrimination/harassment agreement
What happens if there is no agreement on the LGBTI protocol with the Council or the Trade Unions?
If no agreement is reached within three months of the obligation to negotiate, the company must implement the Protocol in the manner provided for in the Royal Decree:
How is the LGBTI Protocol drafted?
The protocol shall, as a minimum, comply with the following:
- Declaration of principles: stating the explicit and unequivocal commitment not to tolerate within the company any type of discriminatory practice considered to be harassment on the grounds of sexual orientation and identity or gender expression, and expressly prohibiting any conduct of such nature.
- Scope of application:
- the protocol shall apply directly to persons working in the company, irrespective of the legal relationship between them and the company, provided that they carry out their activity within the organisational scope of the company.
- It will also apply to job applicants, temporary agency workers, suppliers, clients and visitors, among others.
- Governing principles and procedural guarantees:
- Agility, diligence and swiftness in the investigation and handling of the reported conduct, which must be carried out without undue delay, respecting the deadlines determined for each part of the process and which shall be set out in the protocol.
- Respect and protection of the privacy and dignity of the persons affected, providing fair treatment to all those involved.
- Confidentiality: persons involved in the procedure are obliged to maintain strict confidentiality and discretion, and shall not communicate or divulge information about the content of the reports that have been filed, are being investigated, or have been concluded.
- Sufficient protection of the victim from possible reprisals, taking care of the victim's safety and health, taking into account the possible physical and psychological consequences that may arise from this situation and especially considering the working conditions surrounding the person assaulted.
- Contradiction in order to ensure an impartial hearing and fair treatment for all persons concerned.
- Restitution of victims: if the harassment resulted in a change in the victim's working conditions, the company must reinstate the victim to his or her previous conditions, if he or she so requests.
- Prohibition of retaliation: Any act constituting retaliation, including threats of retaliation and attempts to retaliate against persons who make a report through the means provided for such purpose, appear as a witness, or assist or participate in a harassment investigation, is expressly prohibited and shall be deemed null and void.
- Procedure for action:
- the protocol shall determine the procedure for the filing of the report or complaint, as well as the deadline by which it must be concluded, without prejudice to the application of the provisions of Law 2/2023, of the 20th of February, regulating the protection of persons who report regulatory infractions and the fight against corruption (Ley 2/2023, de 20 de febrero, reguladora de la protección de las personas que informen sobre infracciones normativas y de lucha contra la corrupción), in their respective personal and material spheres.
- The report may be submitted by the person concerned or by anyone authorised by that person, by means of the procedure established for that purpose and to the person to be appointed from the commission in charge of the investigation process.
- Should the report not be submitted directly by the person concerned, it must include their express and informed consent to initiate the actions of the protocol.
- After receiving the complaint or report, and once the harassment has been recorded, precautionary or preventive measures will be adopted to separate the victim from the harasser while the procedure for action is being carried out and until it is concluded.
- Within the maximum period of working days agreed and from the time when the commission is convened (here, according to the literal text of the Royal Decree, we understand this to mean the investigation commission, and not the negotiation commission, i.e. the investigation commission will be made up of the people that the company has chosen unilaterally, or by those people that have been previously agreed on in the negotiation commission because they have agreed to do so... not because the law requires this), and they (the investigation commission) must issue a binding report in one of the following forms:
- Identification of evidence of the harassment covered by the protocol and, if appropriate, proposal of the opening of disciplinary proceedings.
- Failure to identify evidence of harassment covered by the protocol.
The report shall include, as a minimum, a description of the facts, the methodology used, the evaluation of the case, the results of the investigation and the precautionary or preventive measures, if applicable.
- Conclusion: In this phase, the necessary measures for action will be taken, taking into account the evidence, recommendations and intervention proposals in the report issued by the commission.
- If there is evidence of the existence of a situation of harassment on the grounds of sexual orientation and identity or gender expression, the initiation of disciplinary proceedings will be requested due to a proven situation of harassment, the adoption of corrective measures will be requested, and, if appropriate, measures for the protection of the victim will continue to be applied.
- If there is no evidence of harassment, the report will be closed.
Template LGBTI protocol:
Click here to download a template:
Template for LGBTI Discrimination/Harassment Reporting Channel Protocol